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Will on-hold messaging work with my phone system?
If you have a “key” or “mulitline” system and your system has the necessary internal on-hold circuitry, on-hold messaging will work. Many multi-line systems have an external jack on the central unit. It is usually labeled “moh” or “music”. A digital on-hold player will plug into this jack. If your system does not have an external jack, connection is made at the punch down block. If you have one or two line business phones, an on-hold adapter would be needed. Check out our Equipment section for more information on adapters.
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